Navigating Success: Remazing’s Company Principles

In today’s rapidly evolving business landscape, having a clear sense of direction and a strong set of guiding principles is crucial for any organisation. Principles guide our strategy and actions, ensuring that we are working towards the same objectives and doing it in a way that is aligned with our values and vision. In this article, we will explore the importance of Remazing’s company principles and explain the nine principles that form the foundation of our company.

Why do we have company principles?

At Remazing, we understand the significance of company principles in shaping our decisions and actions. Rooted in our company values, these principles serve as a compass, ensuring that we work towards our goals while staying true to our vision. This, in turn, helps us to establish a strong culture and brand identity.

How did we create our company principles?

The initial input for our principles was generated by all team members participating in our company offsite in 2022. We had an in-depth workshop where we began by defining what company principles are and why they are relevant for collaboration and a company’s success. We then created groups consisting of people from different teams. Each group brainstormed their first principle drafts using the guiding question: “What matters at Remazing?”. All proposals were presented afterwards, and in the end, everybody had three votes for the proposals they found the most suitable and valuable for Remazing. We then took all the input with us and the final principles were developed by our Operations and Management team over the following months. 

Our Principles 

At Remazing, we firmly believe that our success lies in our commitment to our values “Excite Clients”, “Stay Hungry”, and “Win as a team”. Let’s delve into each of these core values and the principles that guide our everyday endeavors.

Excite Clients

We see our clients as long-term partners and try to wow them with everything we do. To do so, we adhere to the following principles:

1. Sell a Partnership, not a Service: We see our clients as long-term partners and aim to be on a long journey full of stories and memories with them. We build strong partnerships based on performance and mutual trust.
2. Understand Your Counterpart: We are humble and want to learn more about the people behind the company logos. We ask our counterparts questions, listen carefully, understand their goals, and show empathy. ​
3. Deliver What You Promise: We are fully committed to being proactive in our communication, keeping deadlines, being flexible, and delivering our promises to our counterparts. They are putting their trust in Remazing, and we want to do right for the people who believe in us.​

Stay Hungry

We strive to expand our expertise and skills every day. The dynamic e-commerce environment requires mastering new challenges constantly, and the below principles help us to do so:

1. Get your Hands Dirty​: Remazians roll up their sleeves and get involved. We are hands-on and willing to take on any task for the best outcome, even the less desirable ones. We don’t just stay in our lane but are always willing to explore new fields. We recognise this is essential to fulfilling our vision.​
2. Turn Problems into Solutions​: We don’t spend too much time complaining about a problem; instead, we channel our thoughts into finding solutions. We see challenges as an opportunity of turning short-term lowlights into long-term highlights.​
3. Progress over Perfection: At Remazing, we recognise that we operate in a highly dynamic environment. Remazians take action quickly and believe that “done is better than perfect.” We see mistakes as an opportunity to learn and improve.​

Win as a team

We are team players, whether in our client partnerships or internal projects. The corresponding principles ensure we live by this value: 

1. Share Your Learnings​: At Remazing, we believe in a culture of continuous learning and improvement. We support each other and share what we have learned.​
2. Feedback for Growth: We value diverse perspectives and view feedback as the #1 tool for growth and development. Remazians don’t just rely on our regular feedback sessions; instead, we constantly give constructive feedback to each other.​
3. Create Positive Energy​: We aim for a thriving, collaborative, open, and fun workplace. Remazians create positive energy by celebrating wins, being kind, and appreciating the contributions of their team members. We aim to build genuine relationships with each other and don’t take ourselves too seriously.​

Conclusion: Reaching our goals while keeping our identity

Remazing’s company principles serve as a guiding force, shaping our strategy, actions, and culture. By aligning ourselves with these principles rooted in our core values, we ensure that we stay on course toward our goals while maintaining our unique identity. Equally, it means that our principles can change in the long term. Therefore, we regularly reflect on them with the team to ensure that they are up-to-date or modify them if they are not. This way, they can remain at the heart of what we do.