Data Privacy
With this data protection declaration, we would like to inform you about how we process personal data. The protection of your privacy is of highest importance to us, which is why compliance with the legal provisions on data protection is a matter of course for us.
Name and contact details of the person responsible
Remazing GmbH
represented by Hannes Detjen, Emil Beck and Filip Egert
Brandstwiete 1
20457 Hamburg
Data protection officer
If you have any questions regarding our data protection measures, the processing of your data or regarding the protection of your data subject rights, you can reach us and our data protection officer as follows:
External data protection officer
External data protection officer
ePrivacy GmbH
represented by Prof. Dr. Christoph Bauer
Große Bleichen 21, 20354 Hamburg
For all questions and concerns regarding your data, please contact privacy@remazing.eu.
If you wish to communicate directly with our data protection officer (for example, because you have a particularly sensitive request), please contact him by post, as communication by email can always have security gaps. When making your enquiry, please state that your concern relates to the company Remazing GmbH.
Personal data
Personal data is any information relating to an individual or identifiable person. This includes the following categories of personal data that we process:
- Contact details (address, email address, phone number)
- Master data (first and last name, company address, company name, function in the company)
- Curriculum vitae, awards (such as references and certificates), photo if these are submitted in the course of an application
- Correspondence with us (emails, “further details” in our contact form)
- Identification numbers (e.g., national insurance number, tax number, tax ID, insurance numbers)
- Log files with information about the visit to our website (IP address of the requesting computer; date and time of access; name and URL of the accessed file; website from which the access is made (referrer URL); browser used and, if applicable, the operating system of your computer as well as the name of your access provider).
- Online identifiers (such as cookie IDs, IP addresses, advertising IDs)
Use of cookies
General information on cookies
A cookie file is a text file with an identification number that is transmitted to the user’s computer and stored there together with the other data originally requested when the website is used. The file is kept there for later access and serves to authenticate the user. Since cookies are only simple files and not executable programmes, they do not pose any danger to the computer.
Depending on the settings selected by the user, the internet browser automatically accepts cookies. However, this setting can be changed, and the storage of cookies can be deactivated or set in such a way that the user is notified as soon as a cookie is set. If the use of cookies is deactivated, some functions of the website may not be available or may only be available to a limited extent. You can prevent the setting of cookies by our website at any time by means of a corresponding setting of the Internet browser used and thus permanently object to the setting of cookies.
Cookies that are already active can be deleted any time via an internet browser or other software programs. We may work with advertising partners who help us to make our website more interesting for you. In this case, cookies from partner companies may also be stored on your hard drive when you visit our website (third-party cookies).
List of cookies
| Name of the cookie | Provider | Intended application | Functional life | Type | Link to the data privacy policy of the provider |
| _gat | Google Tag Manager | Used by Google Analytics to limit the request rate. | 1 day | Statistics | https://policies.google.com/privacy |
| _gid | Google Tag Manager | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 1 day | Statistics | https://policies.google.com/privacy |
| _ga | Google Tag Manager | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 2 years | Statistics | https://policies.google.com/privacy |
| DFTT_END_USER_PREV_BOOTSTRAPPED | Drift.com, Inc | Used by the website to determine if the visitor has already had an interaction with the live chat function on the website – This is used to optimise the chat function on the website. | 2 years | Statistics | https://www.drift.com/privacy-policy/ |
| Drift.Targeting.activeSessionStartedAt | Drift.com, Inc | This cookie is used to collect information about how the website interacts with the live chat function on the website. | Persistent | Statistics | https://www.drift.com/privacy-policy/ |
| Drift.Targeting.currentReferrer | Drift.com, Inc | Allows the website to recognise the visitor in order to optimise the chat box functionality. | Persistent | Statistics | https://www.drift.com/privacy-policy/ |
| Drift.Targeting.referrerDomain | Drift.com, Inc | Allows the website to recognise the visitor in order to optimise the chat box functionality. | Persistent | Statistics | |
| CookieConsent | Cookiebot | Saves the user’s consent status for cookies on the current domain. | 1 years | Necessary | https://www.cookiebot.com/de/privacy-policy/ |
| driftt_aid | Drift.com, Inc | Necessary for the functionality of the website’s chat box function. | 2 years | Preferences | https://www.drift.com/privacy-policy/ |
| driftt_sid | Drift.com, Inc | Identifies the visitor across devices and visits to optimise the chat box function on the website. | 1 day | Preferences | https://www.drift.com/privacy-policy/ |
| dc | Drift.com, Inc | Necessary for the functionality of the website’s chat box function. | Session | Preferences | https://www.drift.com/privacy-policy/ |
| IDE | Used by Google DoubleClick to record and report the user’s actions on the website after viewing or clicking on one of the provider’s ads, for the purpose of measuring the effectiveness of an advertisement and displaying targeted advertising to the user. | 1 year | Marketing | https://policies.google.com/privacy | |
| Test_cookie | Used to check whether the user’s browser supports cookies. | 1 day | Marketing | https://policies.google.com/privacy | |
| Drift.Targeting.currentPageViewStarted | Drift.com, Inc | Necessary for the functionality of the website’s chat box function. | Persistent | Marketing | https://www.drift.com/privacy-policy/ |
| Drift.Targeting.currentSessionStartedAt | Drift.com, Inc | Identifies the visitor across devices and visits to optimise the chat box function on the website. | Persistent | Marketing | https://www.drift.com/privacy-policy/ |
| Drift.Targeting.firstVisit | Drift.com, Inc | Necessary for the functionality of the website’s chat box function. | Persistent | Marketing | https://www.drift.com/privacy-policy/ |
| Drift.Targeting.lastTargetingEvalUUID | Drift.com, Inc | Sets an ID for the specific user. This allows the website to target the user with relevant offers through their chat functionality. | Persistent | Marketing | https://www.drift.com/privacy-policy/ |
| Drift.Targeting.lastVisit | Drift.com, Inc | Necessary for the functionality of the website’s chat box function. | Persistent | Marketing | https://www.drift.com/privacy-policy/ |
| Drift.Targeting.numberOfSessions | Drift.com, Inc | Determines the number of visits of the specific user. This is used to make the chat box function more relevant. | Persistent | Marketing | https://www.drift.com/privacy-policy/ |
| Drift.Targeting.numberOfVisits | Drift.com, Inc | Determines the number of visits of the specific user. This is used to make the chat box function more relevant. | Persistent | Marketing | https://www.drift.com/privacy-policy/ |
| Drift.Targeting.previousPage | Drift.com, Inc | Identifies the last page visited by the user. This is used to make the chat box function more relevant. | Persistent | Marketing | https://www.drift.com/privacy-policy/ |
| VISITOR_INFO1_LIVE | Youtube | Attempts to estimate the user bandwidth on pages with integrated Youtube videos. | 179 days | Marketing | https://policies.google.com/privacy |
| YSC | Youtube | Registers a unique ID to keep statistics of the videos from Youtube that the user has watched. | Session | Marketing | https://policies.google.com/privacy |
| yt.innertube::nextId | Youtube | Registers a unique ID to keep statistics of the videos from Youtube that the user has watched. | Persistent | Marketing | https://policies.google.com/privacy |
| yt.innertube::req | Youtube | Registers a unique ID to keep statistics of the videos from Youtube that the user has watched. | Persistent | Marketing | https://policies.google.com/privacy |
| yt-remote-cast-installed | Youtube | Saves the user settings when retrieving a Youtube video integrated on other websites. | Session | Marketing | https://policies.google.com/privacy |
| yt-remote-connected-devices | Youtube | Saves the user settings when retrieving a Youtube video integrated on other websites. | Persistent | Marketing | https://policies.google.com/privacy |
| yt-remote-device-id | Youtube | Saves the user settings when retrieving a Youtube video integrated on other websites. | Persistent | Marketing | https://policies.google.com/privacy |
| yt-remote-fast-check-period | Youtube | Saves the user settings when retrieving a Youtube video integrated on other websites. | Session | Marketing | https://policies.google.com/privacy |
| yt-remote-session-app | Youtube | Saves the user settings when retrieving a Youtube video integrated on other websites. | Session | Marketing | https://policies.google.com/privacy |
| yt-remote-session-name | Youtube | Saves the user settings when retrieving a Youtube video integrated on other websites. | Session | Marketing | https://policies.google.com/privacy |
Purposes of use
We process your data for the following purposes:
- To correspond with you (via our contact, web demo or application form or the chat function)
- To process contracts with you
- For promotional purposes such as sending our newsletter or case studies
- For quality assurance and statistics
- For provision of our service
- For improvement of our service
- To ensure a seamless connection of the website
- To ensure a comfortable use of our website
- For consideration of your application
Legal foundation
We rely on the following legal bases for processing your data:
- Your consent, if you have given it (Art. 6 para. 1 lit. a) GDPR)
- The initiation or implementation of a contract with you (Art. 6 para. 1 lit. b) GDPR)
- The implementation of our legitimate interests (Art. 6 para. 1 lit. f) GDPR)
Legitimate interests
When processing your data, we pursue the following legitimate interests:
- To improve our service
- For advertising purposes
- The performance and storage of our correspondence with you
Requirement or obligation to provide data
Unless explicitly stated, the provision of your data is not required or obligatory.
Storage period
We store your data
- If you have consented to the processing, at the longest until you withdraw your consent;
- If we need the data to perform a contract, at most for as long as the contractual relationship with you exists;
- If we use the data on the basis of a legitimate interest, at most for as long as your interest in deletion or anonymization does not outweigh this;
- If there are statutory retention obligations, until the end of the retention periods.
Data recipients
When processing your data, we work with service providers from the following categories who have access to your data:
- Web analytics tools providers
- Web hosting and web development providers
- IT development service providers
- Email and newsletter providers
- Chat software service providers
- CRM software service providers
- Social media platforms
When processing your data, we work together with the following service providers who have access to your data:
Drift
We use “Intercom” (product of Intercom R&D Unlimited Company; Intercom, Inc., Intercom Software UK Limited; Intercom Software Australia Pty Ltd or any other Intercom group company), Stephen Court, 18-21 Saint Stephen’s Green, Dublin as a live chat function. Cookies are stored in your browser so that the course of the conversation is retained even when switching between pages and to enable the chat function as a whole. The data collected in this way is transferred to the servers of Intercom in Ireland or Switzerland and stored. The full IP address is only transmitted to an Intercom server after a conversation has been actively initiated by the website visitor and only for the duration of this conversation. In addition, if specified, your email address and your conversation with us will be stored for the duration of the conversation.
If you do not consent to Intercom storing cookies, you can prevent this by adjusting your browser settings accordingly.
For more information visit: https://www.intercom.com/legal/privacy.
Facebook Fan Page
We operate a Facebook page (so-called “fan page”) on Facebook, a service of Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.
Facebook collects and uses data to provide analytics services, known as “page insights”, to page operators so that they can gain insights into how people interact with their pages and with the content associated with them. This data includes information about the types of content users view or interact with, or the actions they take, as well as information about the devices users use, such as IP addresses, operating system, browser type, language settings, cookie data.
We are jointly responsible with Facebook Ireland Ltd. for the collection and processing of data of visitors of our fan page. The legal basis is our legitimate interest in this information for advertising purposes, Art. 6 para. 1 p. 1 lit. f. DSGVO. We have therefore concluded a joint controller agreement with Facebook regarding the processing of your data in accordance with Art. 26 DSGVO. The agreement with Facebook also regulates in particular which security measures Facebook must observe and that Facebook must fulfill the data subject rights.
You can find further information on Page Insights as well as instructions on how to assert your data subject rights in the “Information on Page Insights“. You can view the terms of the contract concluded with Facebook here.
Glassdoor
Social media plugins from Glassdoor Inc, 100 Shoreline Highway Building A Mill Valley, CA 94941 United States, are integrated on our website. When you visit our website, a connection is established with the Glassdoor servers. Glassdoor also receives the information that you have visited our site with your IP address. If you are logged in on Glassdoor, Glassdoor can associate your visit to our website with your user account. If you interact with the plugin (e.g., click the “Glassdoor” button) and you are logged in, Glassdoor will associate this with your profile and save it.
You have the right to object to the generation of these user profiles, whereby you must contact the respective plug-in provider to exercise this right.
For more information, visit: https://hrtechprivacy.com/de/brands/glassdoor#privacypolicy
Google Analytics
We use the Google Analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow Street, Dublin, D04 E5W5, Ireland. Cookies are used to collect and analyse usage data on our website so that we can optimise and improve our services. We use the anonymisation extension “_anonymizeIp()” to anonymise the IP address.
Privacy policy of Google: https://policies.google.com/privacy?hl=en
You can object to the collection and storage of data by Google at any time with effect for the future. To do so, follow this link and install the add-on: https://tools.google.com/dlpage/gaoptout?hl=en
Google Fonts
In order to display fonts on our website, we use the Google Fonts service of Google Ireland Limited, Gordon House, 4 Barrow Street, Dublin, D04 E5W5, Ireland. When you visit our website, a connection is established with Google’s servers. Google also receives the information that you have visited our site with your IP address.
Privacy policy of Google: https://policies.google.com/privacy?hl=en
Google Search Console
We use the Google Search Console of Google Ireland Limited, Gordon House, 4 Barrow Street, Dublin, D04 E5W5, Ireland. The service is used to measure the appearance of our website in Google search results and to optimise them. The service itself does not collect any personal data.
Google privacy policy: https://policies.google.com/privacy
Google Tag Manager
On our website, we use the Google Tag Manager of Google Ireland Limited, Gordon House, 4 Barrow Street, Dublin, D04 E5W5, Ireland. The service is used to manage website tags via an interface and does not itself collect any personal data. Under certain circumstances, tags triggered by the service may collect data.
Google privacy policy: https://policies.google.com/privacy?hl=en
Instagram Plugin
Social media plugins from Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA are integrated on our website. These can be recognised by the Instagram “camera” logo. You can find a list of the plugins here: https://en.instagram-brand.com/assets/icons
By visiting our website, a connection is established with the Instagram servers. If you are logged in on Instagram, Instagram can assign your visit to our website to your user account. If you interact with the plugin (e.g., by clicking the “camera” button), this will be assigned to your profile by Instagram and saved.
We have no influence on the scope and content of the data collected by Instagram.
Instagram privacy policy: https://help.instagram.com/519522125107875
To prevent the assignment of the collected data to your profile, you must log out of your account.
Kununu Plugin
Social media plugins from Kununu GmbH, Neutorgasse 4-8, Top 3.02, A – 1010 Vienna (subsidiary of XING SE, Dammtorstraße 30, 20354 Hamburg, DE) are integrated on our website. When you visit our website, a connection is established with the Kununu servers. Kununu also receives the information that you have visited our site with your IP address. If you are logged in to Kununu, Kununu can assign your visit to our website to your user account. If you interact with the plugin (e.g., by clicking the “Kununu” button) and you are logged in, this will be assigned to your profile by Kununu and stored.
You have the right to object to the creation of these user profiles, whereby you must contact the respective plug-in provider to exercise this right. For more information, visit: https://privacy.xing.com/en/privacy-policy
LinkedIn Page
We operate a LinkedIn page on LinkedIn, a service of LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland.
LinkedIn collects and uses data to provide analytics services, called “page insights”, to page operators so that they can gain insights into how people interact with their pages and the content associated with them. This data includes information about the types of content users view or interact with, or the actions they take, as well as information about the devices users use, such as IP addresses, operating system, browser type, language settings, cookie data.
We are jointly responsible with LinkedIn Ireland Unlimited Company for the collection and processing of data of visitors to our fan page. The legal basis is our legitimate interest in this information for advertising purposes, Art. 6 para. 1 p. 1 lit. f. DSGVO. We have therefore concluded a joint controller agreement with LinkedIn regarding the processing of your data in accordance with Art. 26 DSGVO. The agreement with LinkedIn also regulates in particular which security measures LinkedIn must observe and that LinkedIn must fulfill the data subject rights.
You can find further information on page insights as well as information on how to assert your data subject rights in the data protection declaration: https://www.linkedin.com/legal/privacy-policy?#choices.
You can see the terms of the contract concluded with LinkedIn here: https://legal.linkedin.com/pages-joint-controller-addendum.
LinkedIn Plugin
Social media plugins from LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland are integrated on our website. You can recognise these by the “in” logo. When you visit our website, a connection is established with the LinkedIn servers. LinkedIn also receives the information that you have visited our site with your IP address. If you are logged in to LinkedIn, LinkedIn can assign your visit to our website to your user account. If you interact with the plugin (e.g., by clicking the “in” button) and you are logged in, this will be assigned to your profile by LinkedIn and saved. We have no influence on the scope and content of the data collected by LinkedIn.
Privacy policy of LinkedIn: https://www.linkedin.com/legal/privacy-policy?_l=en_EN
To prevent the assignment of the collected data to your profile, you must log out of your account. You can also object to the collection of data by LinkedIn. To do so, follow this opt-out link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out
MailChimp
For our newsletter distribution, we use the MailChimp service of The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE Suite 5000, Atlanta, GA 30308, USA. This allows us to analyse newsletter usage, e.g., the number of newsletters actually opened or whether and how often a link in the newsletter was clicked. The data you enter to receive the newsletter is transmitted to MailChimp.
Privacy policy of MailChimp: https://mailchimp.com/legal/privacy/
To object to the data collection, you must unsubscribe from the newsletter via the link in the mail.
Salesviewer
This website uses SalesViewer® technology from SalesViewer® GmbH on the basis of the website operator’s legitimate interests (Section 6 paragraph 1 lit.f GDPR) in order to collect and save data on marketing, market research and optimisation purposes. In order to do this, a javascript based code, which serves to capture company-related data and according website usage. The data captured using this technology are encrypted in a non-retrievable one-way function (so-called hashing). The data is immediately pseudonymised and is not used to identify website visitors personally The data stored by Salesviewer will be deleted as soon as they are no longer required for their intended purpose and there are no legal obligations to retain them. The data recording and storage can be repealed at any time with immediate effect for the future, by clicking on https://www.salesviewer.com/opt-out in order to prevent SalesViewer® from recording your data. In this case, an opt-out cookie for this website is saved on your device. If you delete the cookies in the browser, you will need to click on this link again.
Xing Plugin
Social media plugins of XING AG, Dammtorstraße 30, 20354 Hamburg, Germany are integrated on our website. You can recognise these by the “X” logo. When you visit our website, a connection is established with the XING servers. XING also receives the information that you have visited our site with your IP address. If you are logged in to XING, XING can assign your visit to our website to your user account. If you interact with the plugin (e.g. by clicking the “X” button) and you are logged in, this will be assigned to your profile by XING and saved. We have no influence on the scope and content of the data collected by XING.
XING privacy policy: https://privacy.xing.com/en/privacy-policy
To prevent the assignment of the collected data to your profile, you must log out of your account. You can also object to the collection of data by XING. To do so, follow this opt-out link: https://nats.xing.com/optout.html?popup=1&locale=en_EN
Transfer to third countries
Data is transferred to countries outside the European Economic Area. We only transfer personal data to third countries where the EU Commission has confirmed an adequate level of protection or where we can ensure the careful handling of personal data through contractual agreements or other suitable guarantees, such as certifications or proven compliance with international security standards.
Third countries
- USA: For cases in which personal data is transferred to the USA, the third country providers concerned have concluded standard contractual clauses in accordance with Art. 46 of the GDPR.
Your rights
As a person concerned, you have the following rights:
- To request information about the processing of your data and to receive a copy of your personal data. Among other things, you can request information about the purpose of the processing, the categories of personal data that are processed, the recipients of the data (of a transfer takes place), the duration of storage or the criteria for determining the duration;
- receive the personal data pertaining to you in a structured, commonly used and machine-readable format or to transfer it to another responsible person
- rectify your data. If your personal data is incomplete, you have the right to complete the data, taking into account the purposes of the processing;
- have your data erased or blocked;
- have the processing restricted;
- to object to the processing of your data;
- withdraw your consent to the processing of your data for the future and to complain to the responsible supervisory authority about unlawful data processing.
Status of the data privacy policy
We adapt the information in the event of changes to our processes.
Status of this data protection declaration: 30.03.2021